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REFUND & EXCHANGE POLICY

All Sales Are Final

 


Due to hygiene standards and our limited small-batch inventory, we do not offer refunds or exchanges unless the item arrives damaged or you receive the wrong product. 

 

Refunds Are Only Approved If:


   •    The item arrives damaged or you receive the wrong item
   •    You contact us within 48 hours of delivery
   •    You provide photo or video proof
   •    The item is unworn, unwashed, and in original condition

 

Refunds Are NOT Provided For:


   •    Ordering the wrong size
   •    Change of mind
   •    Pre-order delays
   •    Discounted or final sale items
   •    Normal wear and tear
   •    Any item worn, washed, tried on, or with deodorant/makeup marks

 

Exchanges

At this time, we do not offer exchanges, as inventory is limited and items cannot be resold once opened or tried on.

Please refer to our size guide or email us for help choosing the best size before placing your order.

 

How to Request a Refund (If Eligible)

If your item meets the above criteria, please email:

📧 holdherbyhasty@gmail.com

Include:
   •    Your full name
   •    Order number
   •    Photos/videos of the issue
   •    Description of the problem

We respond within 24–48 hours.

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